Job Introduction
Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers,
Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.
This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking.
Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank
Check our Handelsbanken website for further information
The opportunity
Key responsibilities
- Lead the execution of Handelsbanken Wealth’s product governance framework across the full lifecycle of Handelsbanken Wealth’s suite of products and services. Ensure that the product governance framework is maintained in compliance with relevant regulations, and suitable to intelligently manage risks and comply with all relevant regulations while minimising bureaucracy.
- Work closely with product and service owners, and senior leaders in the first-line, second line and Handelsbanken ACD teams, to ensure that each product / service aligns with governance frameworks, ensuring that all products and services offered by Handelsbanken Wealth are appropriately governed and in compliance with our regulatory obligations.
- Ensure processes are in place for the regular review throughout the lifecycle of each product / service, including trigger events to ensure each product / service remains fit for purpose and is not leading to poor customer outcomes.
- Provide support and leadership for the Product & Pricing Committee, document and maintain terms of reference, and ensure it is managed effectively and efficiently.
- Take ownership of Handelsbanken Wealth’s monitoring of Consumer Duty outcomes; work with Compliance colleagues to enhance the approach to monitoring outcomes and deliver reporting of such to senior leadership and boards, including drafting the annual Consumer Duty Board Report.
- Support colleagues in the customer facing and customer support teams to update policies and processes in respect of the fair treatment of vulnerable customers.
- Ensure Handelsbanken Wealth has in place an appropriate product testing process.
- Support the product and service owners in conducting annual product reviews, target market reviews and fair value assessments to ensure products and services remain suitable for the end investor and Handelsbanken Wealth continues to achieve good customer outcomes. Support product and service owners in setting the right controls and testing the effectiveness thereof.
- Keep abreast of regulatory developments and industry trends and assess the impact to Handelsbanken Wealth’s product governance framework.
What we’re looking for
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Experience establishing governance frameworks in the wealth or investment management industry, or extensive experience in a product, governance or compliance role within the wealth or investment management industry, with a strong working knowledge of investment vehicles, personal banking investor types and the products / services offered by Wealth Managers in the UK.
- Excellent stakeholder management skills, with the ability to influence, work effectively and build relationships at all levels within Handelsbanken Wealth, Handelsbanken plc and across the Group.
- Strong understanding of regulatory requirements and industry best practices relevant to Handelsbanken Wealth’s governance obligations in respect of its products and services including PROD, Consumer Duty, MiFID, COBS, ICOBS, COLL, and AIFMD.
- Strong understanding of risk and control frameworks, and the ability to work in partnership with second-line functions.
- Comfort presenting technical information to senior audiences.
- Excellent verbal and written communication skills.
- Collaborative and team-oriented approach.
- Ability to work independently, work under pressure, prioritise work and work with competing deadlines
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.
In addition, there is a flexible benefits package with the key highlights detailed below.
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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