Job Introduction
Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank’s decentralised way of working, delivering systems built for stability, trust, and long-term value.
We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity.
Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk.
We offer technologists the opportunity to build lasting careers, deepen their expertise, and contribute to meaningful change. We look for people who care about quality, security, long-term impact, and who want to shape the future of a relationship-led bank.
We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.
Check our Handelsbanken website for further information
The opportunity
The IT Assurance Manager supports UK Technology Operations (UKTXO) in meeting technology assurance, regulatory and governance requirements. The role works across service management, infrastructure and change teams to coordinate assurance activities, support regulatory submissions, and ensure evidence is available to demonstrate compliance with internal policies and external regulatory expectations.
Key responsibilities
- Assurance & Regulatory Coordination -
Coordinate technology assurance activities across UKTXO. Managing responses to internal and external assurance requests and tracking to completion.
Regulator and Scheme Assurance Assessments - Coordinate annual assurance activities relating to payment schemes including: CHAPS, LINK , and Confirmation of Payee (CoP).
Control Standards & Governance - Coordinate the annual control standard reviews with UKTXO control owners, supporting in understanding control requirements and their applicability
Support control owners in identifying appropriate evidence to demonstrate that controls are designed and operating effectively
Support system owners in reviewing and completing system classification templates in maintaining accurate system information
Project & Change Assurance - Provide assurance support for technology projects and material changes by:
- identifying assurance requirements
- supporting control documentation
- coordinating governance activities
- supporting project readiness
- reviewing assurance artefacts before implementation
- support SMF attestation activities by coordinating UKTXO inputs, evidence, and action tracking.Operational Assurance:- Support assurance activities relating to operational technology processes including:
- Incident Management
- Change Management
- Infrastructure Operations
- IT Resilience controlsSupport development of Key Control Indicators (KCIs) and Key Risk Indicators (KRIs) where required and help the team with the management reporting.
Risk & Assurance Coordination - Coordinate assurance activities across UKTXO.
Continuous Improvement - Support improvements to assurance processes by:
- reducing duplicate assurance requests
- improving evidence reuse
- standardising templates
- improving documentation
- simplifying assurance processes where appropriate
What we’re looking for
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
Experience in IT Assurance, IT Risk, IT Audit or Technology Governance.
Understanding of banking technology controls.
Knowledge of IT control frameworks.
Experience supporting audits or regulatory activities.
Strong stakeholder management skills.
Excellent written documentation skills.
Ability to coordinate activities across multiple teams.
Strong organisation and planning skills.
Knowledge of payment schemes.
Experience with technology infrastructure or service management.
Familiarity with FCA/PRA regulatory expectations.
Professional Certification (e.g. CISA, CRISC, CCSP) or equivalent experience in IT assurance, risk, and security.
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.
In addition, there is a flexible benefits package with the key highlights detailed below.
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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