Job Introduction
The HR Support department is mainly responsible for running consistent, efficient and effective processes, and ensuring that they are responding to queries quickly and accurately and our processes appear seamless to our employees.
Main Responsibilities
- Deliver an excellent and proactive service to all managers and employees within the UK functional departments and Districts working in an alignment model alongside HR Advisors and HRBP’s.
- Preparation and coordination of employee documentation including offer letters, contractual changes, leavers, flexible working etc.
- Proactively review and suggest process improvements, collaborating with stakeholders, to drive a more efficient and automated service.
- Support with query management analytics to identify areas of improvement and further business training requirements in relation to HR processes.
- Input and maintain HR databases including iTrent, USID, IDAM and My Development etc. as well as organisation and auditing of employee HR files.
- Collate and submit monthly payroll.
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Relevant generalist HR support experience of working within an FCA regulated organisation ideally in retail banking
- Able to manage a significant and critical workload through effective time management and prioritisation
- Strong verbal and written communication skills
- Self-starter, effective working alone or in a team
- Able to operate and provide support across all HR disciplines
- Attention to detail
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk.
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