Facilities Co-Ordinator

Job Introduction

Main Responsibilities 

We are looking for a Facilities Co-Ordinator with a responsibility for the day to day support and provision of facilities management across the UK property portfolio.  This is a high profile role, which requires communication to be effective with all levels of management.  The Facilities Administrator must be flexible in their approach and be willing to adapt to meet the ever changing needs of the business.

• • Facilities management at all our premises.
  • Liaise with FM Business lead and support in managing key relationships, including: -
    • the landlord (and their staff / agents);
    • site maintenance contractors.
    • external consultants.
    • cleaning/hygiene contractors and any other service providers to our buildings

• Support in the day to day management of the delivery of services
• Co-ordinate with supporting effective lease management for the UK portfolio maintaining systems and databases.
• Support in managing key suppliers and reviewing of invoices relating to facilities with escalation and recommendations to the Head of branch operations for approval as appropriate.
• Support the management of CAFM and planned and preventative maintenance across the portfolio, along with administrator of the ES Module.
• Support and co-ordinate monitoring statutory building compliance across the UK portfolio.
• Support the Leadership team as required.
• Ensure systems/processes are maintained to the required levels for building security, fire protection and health & safety.
• Responsible for maintaining a good working knowledge of various areas of commercial. property/facilities management laws/regulations applicable to the Bank.
• Provide admin support in key suppliers and contracts, (e.g. insurance, Energy, Security, R&M)
• Provide support to BSQ Facilities as and when directed by Head of FM and Branch Ops. 
• Responsible for the management of the group e-mail box and FM HUB.
• Working with the team to ensure the highest level of customer service in FM.
• Support the Facilities Managers in all facilities operations throughout the UK
• Provide admin support in security management and improvements across the UK
• Any other duties as directed by Head of FM, Head of Branch Operations commensurate with the level of the role.

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Good understanding of regulatory and best practice expectations within Health and Safety; 
• be able to demonstrate strong communication skills, both written and verbal; 
• be comfortable challenging and influencing stakeholders;
• be approachable and proactive in the engagement with the business;
• be able to balance the risk and reward and being prepared to make a decision / recommendation;
• be able to provide an independent view of risks and ability to express them in relevant way to the business;
• be able to work on their own initiative and enjoy the responsibility of delivering outcomes;
• be highly organised yet flexible;
• Desirable – IOSH Managing Safely

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. 

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. 

Check our Handelsbanken website for further information

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.  

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development. 
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.  

There will be a two stage interview process.  

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk. 

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

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