Job Introduction
Main Responsibilities
Responsibility for the support and provision of facilities at Head Office premises at Barbirolli Square Manchester.
This includes the physical security of those staff and premises.
• The Facilities Assistant, BSQ will support the FM as part of the Facilities team, responsibilities include Print and Post Service, Premises Support, Facilities Management, Security & Access Control, and reception:
o Co-ordinate, direct and manage all facilities management and security of BSQ premises;
o Liaise with and manage key relationships, including:-
the landlord (and their staff / agents);
site maintenance contractors;
external consultants;
cleaning/hygiene contractors and any other service providers to BSQ;
o Support in the Day to day management of the delivery of services to BSQ;
o Delivery reception services as required.
o Ordering of Stationary, key supplies and Reviewing/approval of invoices relating BSQ Facilities with escalation and recommendations to the Facilities Manager for approval as appropriate.
o Support in the management and maintenance of critical power systems in BSQ.
o Support the FM in the management of Planned and Preventative Maintenance.
o Support the FM in Managing Statutory building Compliance.
o Assist with the co-ordination of DR procedures for BSQ.
o Maintain/introduce systems/processes to ensure appropriate levels of building security, fire protection and health & safety.
o Assist in Managing facilities contracts and the group e-mail box
o Maintain a good working knowledge of various areas of Commercial Property/Facilities Managements laws/regulations applicable to the Bank.
o Assist in Managing key suppliers and contracts making sure we receive VFM
o Management of the BSQ and group e-mail box
o Working with the team to ensure the highest level of customer service in FM, front of house and guest services.
o Support the facilities Manager in all Facilities operations throughout BSQ
o Assist in making sure the building is kept to a high standard of cleanliness and repairs are dealt with in a timely manner.
o Support with the provision of daily statements and returns.
o Deputise for the Facilities Manager where required.
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Good understanding of regulatory and best practice expectations within Health and Safety
- be able to demonstrate strong communication skills, both written and verbal;
- be comfortable challenging and influencing stakeholders;
- be approachable and proactive in the engagement with the business;
- be able to balance the risk and reward and being prepared to make a decision / recommendation;
- be able to provide an independent view of risks and ability to express them in relevant way to the business;
- be able to work on their own initiative and enjoy the responsibility of delivering outcomes;
- be highly organised yet flexible;
- Desirable – IOSH Managing Safely
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
There will be a two stage interview process.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
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