Job Introduction
You will be joining the expanding UK Technology (UKT) team and will have responsibility for overseeing infrastructure and application level resiliency activities for the UK Bank, ensuring the availability and integrity of the Bank's IT infrastructure and applications through the implementation of effective resilience and continuity plans.
You will lead a small team which takes overall responsibility for IT resilience and continuity across the Bank, working closely with the Business Continuity team.
You will partner with other teams across UKT to ensure current and emerging resiliency requirements are understood, issues reported to the appropriate forums and agree next steps and timelines.
Handelsbanken plc has been a UK subsidiary since 2018 of Svenska Handelsbanken AB in Sweden (Group). You will be responsible for ensuring the infrastructure resilience of UK systems hosted in our own UK datacentres and in Group datacentres.
The ideal candidate will be from a technology background and will be a highly motivated individual with strong communication and analytical skills. You will spend significant time partnering with technology teams and senior managers with the potential to influence the direction for infrastructure and application development and remediation.
Main Responsibility
Key Responsibilities
- Develop and maintain the Bank's technology resilience strategy and roadmap, ensuring alignment with the Bank's overall business strategy.
- Own and set the Technical Resilience Policy for the Bank and the reporting of compliance against the policy.
- The design and implementation of a large scale resilience transformation programme.
- Oversee how resilience needs fit with the move to DevSecOps ways of working.
- Provide leadership and subject matter expertise on technology recovery methodologies taking into account resiliency best practice and industry standards.
- Develop strategies and influence business and IT leadership to ensure integration of resiliency planning into new and or reengineered technology solutions.
- Design and develop technology resiliency framework and controls aligned to Traditional, Cloud and Hybrid based architectures.
- Ensure all required resiliency control requirements are being met as part of infrastructure and application design.
- Conduct technical resiliency assessments of Core Services and Business Applications (in the Cloud or on premises solutions).
- Validate technologies have appropriate recovery solutions and that Recovery Time Objectives and Recovery Point Objectives can successfully be achieved through infrastructure related disaster recovery testing.
- Ensure technology resilience and continuity plans are developed to ensure the availability of the Bank's IT infrastructure and applications in the event of a disruption or disaster, including the development of disaster recovery plans, and inputting into business continuity plans and crisis management plans.
- Oversee the design and implementation of disaster recovery procedures for critical IT systems and applications.
- Support regular risk assessments to identify potential risks to the Bank's IT infrastructure and applications and develop mitigation plans.
- Conduct regular tests of the IT resilience and continuity plans to ensure that they are effective, up-to-date, and meet regulatory requirements.
- Manage vendor relationships for IT resilience and continuity solutions where needed, including negotiating contracts and service level agreements, including through an intra-group agreement.
- Collaborate with teams across the organization to promote a culture of resilience and provide training on technology resilience best practices.
- Ensure compliance with relevant regulations and industry standards, such as ISO 22301, ISO 27001, and GDPR.
The Ideal Candidate
Role Requirements:
- 8+ years of experience in technology resilience management, preferably in the banking or financial services sector.
- Experience of designing and implementing policies, frameworks and controls for technology resilience and continuity.
- Experience in designing and implementing disaster recovery and business continuity plans for critical IT systems and applications.
- Strong knowledge of IT infrastructure and applications, including network architecture, database management, and cloud computing.
- Strong project management skills, with experience in leading large-scale technology resilience projects.
- Experience in Traditional, Cloud based, Core Infrastructure and Business Applications.
- Recent experience managing resilience when transitioning to an external Cloud provider model, including specific experience with Microsoft Azure, Amazon AWS or Google Cloud Compute.
- Bachelor's degree or (or equivalent) in Computer Science, Information Technology, or related field is desirable.
- Relevant professional certifications, such as CBCP, MBCI, or ITIL, are desirable.
- Cloud Vendor (Azure, Google, AWS) Technical Certifications are desirable.
- Familiarity with industry standards and guidelines e.g. ISO 22301, ITIL etc.
- Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely.
- Ability to build strong professional relationships at all levels of the organisation and represent Handelsbanken plc effectively.
- Integrity and discretion.
- Ability to work well under pressure.
- Attention to detail and an organised approach to work.
Compliance with the 5 Conduct Rules
- Act with integrity;
- Act with due skill, care and diligence;
- Be open and co-operative with the FCA, PRA and other regulators;
- Pay due regard to the interests of customers and treat them fairly;
- Observe proper standards of market conduct.
Core Values
- Is business-oriented and focuses on the customer
- Takes a long-term approach
- Has the courage to make decisions
- Is innovative and proactive
- Takes responsibility for their own development
- Has high ethical and moral standards
- Likes good administrative order
- Collaborates with others to achieve joint goals
- Contributes to the development of operations and colleagues
Competencies
General Competencies |
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Package Description
Competitive + Benefits
About the Company
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.