Job Introduction
Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers,
Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.
This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking.
Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank
Check our Handelsbanken website for further information
The opportunity
We now have an opportunity for a Service & Oversight Associate to join the Business Support Governance team within Wealth Management, This role is based in Tunbridge Wells and would suit someone with some previous experience in either financial services or wealth management.
Key responsibilities
- Ensure that the Handelsbanken Wealth Supplier Register is accurate and up to date at all times
- Ensure all relevant supporting documentation is complete and accurate and stored centrally
- Support the ongoing development of the Outsourcing & Third Party management framework, inline with business and regulatory requirements
- Co-ordinate and facilitate the below Third party management activities with business stakeholders:
- Due Diligence
- Materiality & Inherent Risk Assessments
- IRAMs
- IT Due Diligence
- Privacy Risk Assessments
- Production of Management Information for the inclusion in reporting packs
- Work collaboratively with Handelsbanken Plc Supply Chain Services to drive process improvements. Sharing best practise within the team, ways of working, improvements of frameworks and processes to manage suppliers for performance, risk and value
- Manage user access to business critical systems including liaising with line managers as part of the joiner, mover, leaver (JML) process
- Assist other key functions from time to time including:
- Internal and External audits
- Business Continuity Management activities
What we’re looking for
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Strong organisation skills with ability to multitask and prioritise
- Excellent communication and presentation skills and proven ability to effectively interact with team members, clients and peers, earning their trust and establishing credibility
- Excellent written and verbal communication skills
- Being a self-starter with the ability and willingness to work on own initiative is essential
- Experience within financial services, preferably the Wealth Management sector, and within similar governance Business Support functions
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.
In addition, there is a flexible benefits package with the key highlights detailed below.
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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