QA Test Analyst

Job Introduction

Handelsbanken UK is embarking on a digital transformation programme to enhance the customer experience through increased choice and flexibility around our digital channel proposition. Working closely with Group colleagues, the UK Bank will deliver an ambitious programme of work to the core online and mobile platforms that will afford improved functionality and a more seamless user experience.

We are therefore looking for an Automation Test Analyst, in support of our IT modernisation efforts who will be required to drive forwards the multi level testing of key system developments. The role holder will be responsible for testing a catalogue of new features, working collaboratively with UK and Swedish development teams, whilst focusing on the timely delivery of agreed outcomes that meet both business and customer needs. 

The successful candidate will have knowledge and extensive experience in automation testing, to enable a fast feedback loop for the development teams working on business-critical features. Experience of test planning, the ability to develop a test strategy and test approach, particularly tailored to individual releases, will also be essential. As the UK Bank becomes accustomed to more agile ways of working, it is also important that the successful candidate is very familiar with agile concepts and has proven experience of one or more agile methodologies and /or frameworks. Digital solutions will need to be delivered iteratively and in a continuous, prioritised fashion, achieving optimum speed to market and value from the outset. 

This is an exciting time for Handelsbanken UK, and this role presents a significant opportunity that will enable the chosen candidate to play a key part in the UK Bank’s digital transformation journey, whilst also making a real difference to the needs and experience of its customers. The role will sit in the ‘Build’ part of the UKT (UK –Technology) organisation (UKTB), under the Quality Assurance department (UKTBT).

Main Responsibilities 

• Collaborate with the digital or modernisation teams to understand the scope of the projects and help establish a shared understanding of business requirements
• Experience working in multi-disciplinary Agile teams and following a shift-left approach to testing
• Experience working in Agile methodologies such as Scrum or Kanban and contributing to the Agile ceremonies
• Automation testing experience with Selenium, Java, API testing(RestAssured), JavaScript based test frameworks 
• Writing and executing test automation scripts. 
• Maintain and optimise existing test automation frameworks whilst developing effective and reusable ones.
• Test estimation, test planning, test design and test progress reporting
• Experience working with CI/CD tools like Jenkins/ TeamCity/BitBucket and related build deployment processes
• Perform manual testing of test cases as and when needed.
• Experience in all areas of the testing life cycle (systems testing, SIT, regression testing, UAT)
• Defect management
• Proven understanding of setting up test environments in highly complex technical environments
• Understanding of Non Functional testing so it can be included in the test planning
• Test risk management
• Ensuring software meets the requirements and that we are compliant with the bank’s governance framework 
• The role holder will:
  1. Ensure traceability of tests and capture test evidence on JIRA and Confluence 
  2. Responsible for creating detailed test artefacts such as Test strategies, Traceability matrix and Test completion reports
  3. Facilitate sign-off of features and stories with product owner/BAs
  4. Develop and maintain Automated/Manual Tests
  5. Monitor CI builds/pipelines and troubleshoot/follow up/fix failures
  6. Conduct system integration, regression and acceptance testing and ensure testing is carried out according to the Bank’s standards
  7. Follow and suggest improvements to the QA process
  8. Responsible for providing test estimations, writing test scripts and maintaining regression packs

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Experience working in core banking is highly regarded but not essential
• Experience working in Digital projects i.e., Online and Mobile Banking - Cloud based technology (desirable)
• Performance testing using Gatling/Jmeter (desirable)
• Good time management skills and ability to meet targets and fulfil agreements
• Hands on Test automation skills, API and web automation experience
• Experience in distributed version control systems (Bitbucket, Git)
• Agile ways of working (essential)
• Proficient in User Story authoring and defining suitable acceptance criteria
• BDD/TDD practices
• Excellent verbal and written communication skills
• The ability to build effective networks with stakeholders, both internally and externally
• Significant experience in QA role creating detailed test artefacts
• Tooling – Hands on experience of working on tools like JIRA, Confluence, RestAssured, TestCafe etc
• Strong SQL experience (database testing)
• Hands on experience in RPG based business applications (desirable)
• End user experience testing would be beneficial

Company Information 

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. 

 We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers. 

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. 

Check our Handelsbanken website for further information

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.  

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development. 
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.   

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk.