Job Introduction
We have an exciting opportunity for an experienced HR Officer to join our UK HR Support team on a 12 month FTC. The HR Officer will be responsible for consistently delivering a seamless HR service across the full employee lifecycle, ensuring queries are responded to quickly and accurately, with a focus on creating an exceptional employee experience.
Main Responsibilities
- Support the delivery of an exceptional HR service across all aspects of the employee lifecycle.
- Deliver an excellent and proactive service to all managers and employees within the UK.
- Prepare and coordinate employee documentation including offer letters, contractual changes, leavers, leaves of absence and flexible working.
- Proactively review and suggest process improvements collaborating with the other HR Centres of Excellence and key stakeholders to drive a more efficient and automated service.
- Support with query management analytics to identify areas of improvement and further business training requirements in relation to HR processes.
- Proactively support knowledge sharing within the HR Support team and actively develop your own skills across all HR processes and support requirements.
- Accurately input and maintain HR databases, as well as organising and auditing employee files in line with GDPR requirements.
- Ensure good administration order in line with HR processes and procedures.
- Collate and submit accurate information for the monthly payroll in line with payroll cut off dates.
- Support the completion of annual and intermittent HR processes.
- Support business related projects as and when required.
- Operates in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Relevant generalist HR experience, ideally working within an FCA regulated organisation.
- CIPD qualified or working towards it would be advantageous.
- Must have hands-on experience using the Workday Core HR and Absence modules.
- Able to manage a significant and critical workload through effective time management and prioritisation.
- Strong written and verbal communication skills.
- Willing to challenge, give feedback and influence a range of colleagues and senior stakeholders
- Self-starter, effective working alone or in a team.
- Sound judgement and strong decision-making skills, together with an analytical mind-set.
- Experience of actively identifying and implementing process improvements.
- Experience of dealing with regulated references and annual certification process desirable.
- Strong attention to detail.
- Solution oriented.
- Delivers service excellence.
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
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