Job Introduction
The Transaction Monitoring and Investigations Department ensures compliance with the Banks policy, risk tolerance and regulatory requirements in relation to Anti Money Laundering (AML) and Counter Terrorist Financing (CTF).
The Team are responsible for the receipt and investigation of Transaction Monitoring alerts, unusual activity reports (UARs), ‘ad-hoc’ intelligence led customer account activity reviews, Law Enforcement and Third Party Agency requests. The Team will make recommendation and escalation of Suspicious Activity Reports (SARs) and support the on-going risk management of the customer.
Main Responsibility
- Review and investigate automated transaction monitoring alerts triggered by targeted financial crime scenarios and changes in behaviour on customer accounts.
- Conduct Unusual Activity Report (UAR) investigations to ensure concerns with out of profile account activity can be mitigated or, if appropriate, submitted as a Suspicious Activity Report (SAR) to the NCA in a timely manner.
- Collate customer details and respond to law enforcement and other third party agency requests for information relating to ongoing external financial crime investigations.
- Conduct financial crime ‘intelligence led’ reviews as and when required.
- Work as part of the team to ensure the day to day activities and work flow are adequately prioritised to suit shifting demands
- Work independently and handle cases of varying complexity that require extremely high levels of discretion.
- Work to tight deadlines and often under pressure whilst maintaining a high level of quality and competency
- Be vigilant and of a questioning nature during the review of various systems and data sources to identify and assess ‘high risk indicators’ and areas of concern – this will involve the use of the tools that will include investigating internal systems, open source searches, proprietary and third party databases
- Engage with relevant stakeholders including branch staff, payment processing teams and Delegated Nominated Officers as required to aid investigations
- Ensure that all financial crime alerts and referrals are fully investigated, evidenced and documented in a clear and concise manner and reported to relevant stakeholders and authorities in a timely manner.
- Liaise with and support the Business areas, other financial institutions and law enforcement agencies with financial crime related queries and issues
- Record and update relevant, accurate and timely MI in the team work trackers where relevant and as needed by the Team Lead
- Support with and carry out ad-hoc assessments, projects etc. where required
- Where needed, support the implementation of BAU work streams in conjunction with various Bank wide projects
- Support the Team Lead in developing a high performing team culture through regular communication, coaching and team building
- Contribute to the development of financial crime policies/procedures and maintain these documents from a first line of defence perspective
- Support and embed the Handelsbanken culture within UKXO-T
- Operates in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
The Ideal Candidate
- Strong understanding and experience of Financial Crime (specifically AML transaction monitoring and UAR/SAR investigations), banking products and the UK regulatory environment.
- Experience and knowledge of operational financial crime reviews and transaction monitoring investigations within a first or second line financial crime function/financial services environment (preferred)
- Robust investigative and rationale writing skills to identify potential concerns highlighted through transaction monitoring alerts or Unusual Activity Reports, ensuring these can be mitigated in a clear and concise manner.
- Ability to work well under pressure.
- Be a self-starter and able to work on individual basis as well as part of a team
- Ability to apply themselves to problem solving and analysing situations, delivering practical and compliant financial crime controls/solutions
- Excellent communication and decision making skills with the ability to demonstrate sound judgement
- Strong report writing and presentation skills, interacting with stakeholders at all levels; achieving the right business culture and behaviours
Compliance with the 6 Conduct Rules
- Act with integrity;
- Act with due skill, care and diligence;
- Be open and co-operative with the FCA, PRA and other regulators;
- Pay due regard to the interests of customers and treat them fairly;
- Observe proper standards of market conduct.
- Act to deliver good outcomes for retail customers
Core Values
- Is business-oriented and focuses on the customer.
- Takes a long-term approach.
- Has the courage to make decisions.
- Is innovative and proactive.
- Takes responsibility for their own development.
- Has high ethical and moral standards.
- Likes good administrative order.
- Collaborates with others to achieve joint goals.
- Contributes to the development of operations and colleagues.
Package Description
Competitive plus Benfits
About the Company
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.