Job Introduction
Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers,
Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.
This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking.
Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank
We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.
Check our Handelsbanken website for further information
The opportunity
The bank is seeking a Project Office Support Analyst to support the delivery of transformation across the Risk function. Working closely with the Risk Transformation Lead, project leads and wider Risk teams, the successful candidate will coordinate project activities, maintain clear and accurate reporting, monitor costs and resources, and support effective governance and decision-making.
The role requires a highly organised individual who can work across multiple projects, bring structure to complex activity, and ensure that actions, risks, costs and delivery commitments are actively managed.
Key responsibilities
- Transformation reporting and oversight - Produce clear and accurate reporting on progress, milestones, risks, issues, dependencies, costs and resource requirements across the Risk transformation portfolio. Highlight areas requiring attention or decisions from senior management.
- Project planning and coordination - Support the Risk Transformation Lead and project leads in developing and maintaining delivery plans. Coordinate activity across Risk teams and other functions to ensure milestones and commitments remain on track.
- Governance and meeting support - Coordinate working groups, project meetings and steering committees. Prepare agendas and meeting materials, record decisions and actions, and track actions through to completion.
- Risk, issue and dependency management - Maintain project logs covering risks, issues, actions, decisions and dependencies. Work with project leads to ensure items have clear owners, target dates and agreed plans for resolution.
- Cost management and financial reporting - Maintain financial trackers covering approved budgets, forecasts, actual expenditure and future commitments. Reconcile project costs against invoices and cost-centre records, investigate differences and provide regular cost updates.
- Supplier, contract and invoice coordination - Monitor supplier contracts and statements of work, including expiry dates, committed spend and agreed deliverables. Coordinate contract updates, validate invoices against days worked or services delivered, and support timely approval and payment.
- Resource and capacity coordination - Maintain an accurate view of Risk transformation resources, including internal colleagues, contractors and technology support. Monitor availability, planned leave and resource pressures that could affect delivery.
- Management information and presentations - Prepare concise, high-quality presentations, papers, templates and data analysis for senior management and governance meetings. Ensure information is accurate, consistent and suitable for decision-making.
- Business case support - Support the development and maintenance of business cases by coordinating input on benefits, costs, resources, delivery timelines and key assumptions.
- Standards and continuous improvement - Develop and maintain consistent project templates, reporting standards and ways of working across the Risk transformation portfolio. Identify opportunities to simplify processes, improve data quality and strengthen oversight.
- Stakeholder coordination - Build effective working relationships across the Risk function and with teams such as Finance, Technology, Procurement and Human Resources. Coordinate information and follow-up activity to support successful delivery.
- General programme support - Provide practical support. This may include coordinating workshops, maintaining project records and supporting other activities required to keep the transformation portfolio on track.
What we’re looking for
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Experience in project coordination, programme support or a Project Management Office environment.
- Experience supporting multiple projects or a transformation programme, ideally within Risk, financial services or another regulated environment.
- Practical experience of project reporting, planning, governance and action tracking.
- Experience monitoring budgets, forecasts, invoices and supplier costs.
- Strong analytical skills, with the ability to turn complex information into clear reports and presentations.
- Strong organisational skills and the ability to manage competing priorities and deadlines.
- Excellent written and verbal communication skills, with confidence working with senior stakeholders.
- Strong working knowledge of Microsoft Excel, PowerPoint, Word and Teams.
- Experience using project management and collaboration tools, such as Jira, MyPPM or similar tools.
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.
In addition, there is a flexible benefits package with the key highlights detailed below.
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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