Job Introduction
Main Responsibilities
- Viewed as the subject matter expert for all payment and core banking products for individual and corporate customers such as, payment accounts and deposit accounts. You will provide compliance advice, challenge and support to the first line of defense.
- You will work closely with product owners throughout various stages of the product lifecycle. Providing advice and guidance on new and developing products, on-going monitoring and annual product reviews, ensuring a focus on delivering good outcomes for customers at all times.
- Build strong working relationships across the business, including 1LoD and Internal Audit, clearly and effectively engaging through verbal and written communications.
- Ability to produce high quality risk assessments and reports. Supporting the business through a variety of projects and change programs, including delivery of key regulatory initiatives as required. In addition, maintain robust oversight and monitoring of internal policy and procedure compliance
- Operates in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
- Support the Compliance Manager and Head of Advisory in review and challenge / support of relevant governance committees papers. You will also deputize for the Compliance Manager where required.
- A desire to develop and invest in your own personal development, with support from your line manager.
- Proactively look to build and maintain relationship with external industry bodies, remaining remaining up to speed on developing and future regulatory changes. Assist in the design and implementation of required risks and controls in a timely manner.
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- An ambitious and resilient individual with strong communication, reasoning and influencing skills (both written and verbal) are essential to develop and maintain strong working relationships.
- A strong understanding of the UK regulations and rulebooks specifically in relation to payment services and accounts. Additional understanding of the European requirements that apply would be beneficial.
- A sound knowledge of branch banking or experience from an appropriate regulatory law / compliance background would be beneficial.
- Be able to demonstrate appropriate knowledge of a full range of banking products and functionality for Individual and Corporate products and process preferably with practical experience of sales process and documentation.
- Sound judgement and strong decision making skills, based on the Bank’s core principles with the ability to see things through to resolution whilst taking ownership at all times.
- Engage and build relationships with senior stakeholders and leadership teams.
- Proactive with regards to ownership and oversight of emerging and existing risks.
- An ability to self-manage, using own initiative without needing direction, remain motivated and lead by example.
- Exceptionally strong focus on delivering timely and high quality customer service and advice
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk.
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