Compliance Manager

Job Introduction

Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers,

Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.

This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking.

Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank

Check our Handelsbanken website for further information

Key responsibilities

• Assist in the delivery of the Handelsbanken Wealth annual compliance monitoring programme by undertaking agreed monitoring activities to a high standard and delivering results in a timely manner. This role will lean in primarily to the advice elements of the monitoring programme, with focus on areas such as the provision of advice (for investment, pension and protection sales), operation of the Training and Competency Scheme and the overall customer journey provided by Financial Advisers to their clients. 
• Work proactively to identify control gaps and weaknesses, determine root cause, and escalate and propose viable solutions to the risks and weaknesses identified, working to mitigate risk.
• With the support of the Senior Compliance Manager, agree action plans with the business as a result of monitoring work and follow up with the business to ensure identified risks are adequately mitigated and closed in line with agreed action plans and for evidencing and recording rationale for closure. Highlight any delivery concerns.
• Provide input into the annual Compliance Risk Assessment Process to inform the annual Compliance Monitoring Programme and actively keep compliance risks under review.
• Assist with the delivery of relevant Committee reporting and MI to inform Management of the compliance risks and their status.
• Monitor regulatory developments and maintain an up to date knowledge of current issues and future trends and their likely impact on the company’s risk profile and activities.
• Work with the wider Compliance Team in the establishment of adequate in-house controls and compliance procedures and contribute to compliance processes by identifying areas for improved adherence to regulatory requirements.
• Work independently while establishing strong relationships with the business and providing support/mentoring to less experience team members. 
• Champion a positive and effective compliance culture within Handelsbanken Wealth, helping the business to manage compliance risks effectively within their respective areas of responsibility.
• Maintain an independent mind-set taking an impartial and objective view of internal practices, whilst maintaining good relationships that permit constructive and valued challenge.
• Develop relationships with the compliance functions in the wider Handelsbanken Group, including Handelsbanken plc (UK) and Svenska Handelsbanken AB (Sweden).

What we’re looking for

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying… 

• Chartered Insurance Institute RQF Level 4 Diploma qualified or equivalent. 
• A minimum of 5 years’ compliance monitoring experience (or similar oversight types roles in the first or third lines of defence), This would be gained via a Wealth Management Firm or Retail Financial Advice Firm.  Experience of Suitability of Advice and its effective oversight, through activities such as file reviews, is essential. 
• Strong working knowledge of FCA rules, especially in areas such as COBS, TC, PRIN, SMCR and Consumer Duty. Experience of the FCAs advice assessment tools would be advantageous. 
• The ability to understand and communicate technical information in a way that is easy for others to understand is essential, as is the ability to interpret FCA regulations and other such communications. 
• You will be a self-starter who is not afraid of taking responsibility and who is able to work both independently and in close collaboration with others, along with mentoring less experienced staff.  
• You will be able to build rapport and strong relationships quickly and be able to maintain and build on those relationships over time, becoming a trusted partner to the business.
• The area of work involves a high degree of accuracy, integrity and independence as well as the ability to work well within a small team environment. We take pride in our customer centric culture of good order and you will share our core values.

Why join Handelsbanken

We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind. 

In addition, there is a flexible benefits package with the key highlights detailed below.

Application next steps 

Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.  

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. 

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