Job Introduction
Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers,
Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.
This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking.
Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank
We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.
Check our Handelsbanken website for further information
The opportunity
An exciting opportunity has arisen for a candidate to join the Client Reporting team within the Customer Proposition function at Handelsbanken Wealth.
The Client Reporting team is responsible for the delivery and ongoing development of award-winning print and digital reporting solutions for clients, advisers and internal stakeholders. We are seeking an individual with experience in client reporting, investment management, wealth management, or a related financial services environment who can contribute to the delivery of high-quality reporting and support the continued evolution of our reporting capabilities.
This is a business-focused role that works closely with customer-facing teams, investment specialists and operational stakeholders to ensure clients receive accurate, timely and informative reporting. While the team manages sophisticated reporting platforms, including Client Centre the customer investment portal, this is not an IT role. Instead, it requires strong stakeholder management, problem-solving skills and attention to detail.
The successful candidate will have the opportunity to broaden their knowledge of investment reporting, regulatory requirements, client communications and reporting system governance within a growing wealth management business.
Key Responsibilities
- Support the Client Reporting Manager in the delivery of print and digital reporting to a broad client base.
- Assist in the maintenance, enhancement and ongoing governance of the client reporting platform.
- Act as deputy system owner for the reporting system, providing support for issue resolution, testing and business change initiatives.
- Produce bespoke client reporting and coordinate requirements with the Private Office team and other stakeholders.
- Collaborate with teams across the business, including the Investment Team, to develop new reporting solutions and improve existing outputs.
- Monitor and maintain awareness of relevant regulatory and client reporting requirements.
- Ensure all fund and client reporting is produced accurately and delivered within agreed timescales.
- Support continuous improvement initiatives, identifying opportunities to enhance reporting processes and client outcomes.
- Build strong working relationships with stakeholders across the business to support reporting requirements effectively.
What we’re looking for
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Person Specification
The successful candidate will be highly organised, detail-oriented and capable of managing multiple priorities in a fast-paced environment. They will be proactive, collaborative and committed to delivering high-quality outcomes for clients and colleagues.
Essential Skills
- Strong attention to detail and commitment to accuracy.
- Excellent organisational, planning and time-management skills.
- Ability to prioritise workloads effectively and manage competing deadlines.
- Strong problem-solving and analytical skills.
- Ability to use initiative and identify practical solutions.
- Excellent written and verbal communication skills.
- Strong stakeholder management and relationship-building capabilities.
- Proven ability to work independently and as part of a team.
- High standards of delivery and accountability.
Essential Experience
- Experience within client reporting, investment reporting, wealth management, asset management or a related financial services environment.
- Experience working with internal and external stakeholders across multiple business functions.
- Experience delivering reporting outputs to tight deadlines while maintaining a high degree of accuracy.
- Good understanding of investment products, portfolios and client reporting requirements.
Desirable
- Experience using client reporting or investment reporting platforms.
- Experience producing bespoke client reporting and client communications.
- Understanding of regulatory reporting requirements within wealth or asset management.
- Experience supporting business change, system enhancements and testing activities
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.
In addition, there is a flexible benefits package with the key highlights detailed below.
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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