Job Introduction
Main Responsibilities
- To undertake ongoing monitoring reviews for all types of existing customers ensuring customer files are at standard including SoW/SoF where appropriate
- Maintaining high quality and ensuring internal Customer Due Diligence (CDD) requirements are adhered to;
- Managing the internal SLAs of cases and escalating to management where applicable
- Liaise with wider stakeholders and internal departments within the Bank to support efficiencies within processes; Evaluate and escalate common errors and policy deficiencies identified during reviews to assist the development and enhancement of the banks instructions;
- Communicate effectively to branch colleagues and District compliance departments any issues raised from case reviews to enable these to be resolved in a timely manner;
- Ensure work flow management tools are completed accurately and fully to enable data to be extracted for management information (MI) reporting;
- Identify any key risk areas and Anti Money Laundering (AML) ‘red flags’ and escalate to management;
- Support reviews on all entities achieving full accreditation across all
- Represent the team in branch visit and support forums;
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Good AML/Know your Customer (KYC) Financial Services Industry experience gained in an Operational KYC/AML Team and a good understanding of UK regulation.
- A demonstrable understanding of corporate structures and the ability to advise on KYC/CDD requirements both for direct clients and related/associated parties, including the ability to carry out risk assessments and recommendations.
- A thorough understanding of due diligence requirements and the differences between, simplified, standard and enhanced.
- Excellent time management skills and able to prioritize workloads to meet agreed deadline with the ability to work well under pressure.
- A team player with a positive, supportive and engaged approach to change.
- Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely.
- Ability to build strong professional relationships at all levels and represent Handelsbanken effectively.
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
There will be a two stage interview process with a mix of assessments and interview.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.